GRYKA Jewelry – Warranty & Quality Assurance

At GRYKA, we are committed to offering the finest craftsmanship and exceptional quality. Every diamond and jewelry piece is carefully inspected before leaving our workshop. We back our products with a comprehensive warranty to ensure your confidence and peace of mind.

1. Warranty Coverage

• Manufacturing Defects: All GRYKA jewelry is covered against manufacturing defects for 12 months from the date of purchase.

• Diamond Authenticity Guarantee: All diamonds come with certification to guarantee their authenticity, cut, clarity, and carat weight.

• Free Repair Service: During the warranty period, we provide complimentary repair for any defect caused by production issues.

2. Exclusions

The warranty does not cover:

• Normal wear and tear (scratches, dents, fading, etc.)

• Accidental damage, loss, or theft

• Unauthorized repairs or alterations

• Damage caused by improper use, chemicals, or extreme conditions

After-Warranty Services:
Even after the warranty period ends, we offer professional repair, resizing, polishing, and cleaning services at reasonable rates.

3. How to Claim Your Warranty

1. Contact our customer service team at:
   GRYKA.jewelry@outlook.com
   Provide your order number, photos of the product, and a description of the issue.

2. Our team will guide you through the warranty claim process and provide return instructions.

3. Once we receive and inspect your jewelry, we will repair or replace it according to the warranty terms.

4. FAQ – Warranty

Q1: How long is the GRYKA warranty?

• Our jewelry comes with a 12-month warranty covering manufacturing defects.

Q2: Do you cover accidental damage or loss?

• No. Accidental damage, theft, or loss is not covered. We recommend securing jewelry insurance for extra protection.

Q3: Is free repair available after the warranty expires?

• Repairs are chargeable after the warranty period, but we always offer professional services at fair prices.

Q4: Can I resize my ring under warranty?

• Yes, one-time free resizing is available within the warranty period (where structurally possible). Additional resizing may incur a service fee.

Q5: How do I know if the diamond is authentic?

• Every GRYKA diamond comes with certification guaranteeing its authenticity.